1260302 - Procurement of Complaint Attending service (30 nos Complaint Attendant for Jessore and Kustia Circle) through Outsourcing for 02 (two) years in WZPDCL.

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eGP Tender ID: 1260302; Physical Services (NCT)
APP ID: 2722; District: Khulna
Package Title: Procurement of Complaint Attending service (30 nos Complaint Attendant for Jessore and Kustia Circle) through Outsourcing for 02 (two) years in WZPDCL.
Organization: West Zone Power Distribution Company Ltd (WZPDCL)
Procuring Entity: Office of the Superintending Engineer, Procurement & Store, WZPDCL, Khulna.
Procurement Method: Open Tendering Method (OTM)
IFT Published on: 2026-04-16 17:55:00
Document last selling: 2026-05-17 14:00:00
Closing / Opening: 2026-05-18 14:00:00
Eligibility criteria:
The Tenderer shall have specific experience of successfully completing at least one (01) contract as a prime contractor for supplying manpower to any Government/Semi-Government/Autonomous Organization in Bangladesh within the last ten (10) years, counting backward from the Tender opening date.

In addition, the Tenderer shall have experience in completion of contract of similar nature of an aggregated value of not more than two (02) such contracts shall be at least Tk 100.0 (one hundred point zero) lakh. A single contract with a value of Tk 100.0 (one hundred point zero) lakh or more shall also be considered.

Completion/Performance certificate (mentioning nature of works/service performed, contract value etc. for completed contract, nature of works/ service contract value, aggregated certified billed amount under the contract etc. in case of ongoing contract) from End user (any govt./semi govt./ autonomous organization in Bangladesh) are required to be submitted.

For the purpose of evaluation, submission of satisfactory performance certificate of on-going contract of similar nature mentioned in specific experience (at least 70% completed in terms of contract period) issued by the End-user (any any govt./semi govt./ autonomous organization in Bangladesh), will be considered as 01 (one) complete contract. For ongoing contract, only certified billed amount will be considered as contract value.

For the purpose of evaluation, for bidders having experience as JV partner in similar works contract, contract number will be considered as 01 (one) complete contract but contract value will be considered as per JV ratio. JV agreement is required to be submitted in this case.

Please check the tender document for details.
Budget Type: Own Fund
Category: Miscellaneous services; Washing and dry-cleaning services; Laundry-collection services; Textile-cleaning services; Fur-products cleaning services; Colouring services; Pressing services; Dyeing services; Hairdressing and beauty treatment services; Hairdressing services; Beauty treatment services; Physical well-being services; Turkish bath services; Spa services; Massage services; Accommodation and office services; Accommodation services; Civic-amenity services; Car-park management services; Marine services; Aquatic marine services; Port management services; Diving services; Funeral and related services; Funeral services; Miscellaneous services n.e.c.; Decommissioning services; Relocation services; Tailoring services; Upholstering services; Locksmith services; Clearing and Forwarding Agent; Service Provider (Others)
PE Address: . Shafiqul Islam, Designation of Official Inviting :Superintending Engineer, Address of Official Inviting : Address: Bidyut Bhaban Campus, 35 Boyra Main Road, Sonadanga, Khulna.City: Khulna City CorporationThana: Khulna City CorporationDistrict: Khulna - 9000Country: Bangladesh, Address: Bidyut Bhaban Campus, 35 Boyra Main Road, Sonadanga, Khulna., City: Khulna City Corporation, Thana: Khulna City Corporation, District: Khulna - 9000, Country: Bangladesh, Contact details of Official Inviting : Phone No: 0176-6690770 Fax No: , Phone No: 0176-6690770, Fax No: , Address: Bidyut Bhaban Campus, 35 Boyra Main Road, Sonadanga, Khulna., City: Khulna City Corporation, Thana: Khulna City Corporation, District: Khulna - 9000, Country: Bangladesh, Phone No: 0176-6690770, Fax No: , The procuring entity reserves the right to accept or reject all Tenders/Proposals / Pre-Qualifications / EOIsNote: Bank will update the payment transactions only at the end of the day, so the tenderers should make sure the securities and other payments are made at least one day before the submission date. Documents ,

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