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eGP Tender ID: 1259587; Goods (NCT)
APP ID: 223053; District: Dhaka
Reference No.: 37.20.0000.001.10.368.21.1075
Package Title: Scope of Work
Organization: Bangladesh Bureau of Educational Information & Statistics (BANBEIS)
Procuring Entity: Bangladesh Bureau of Educational Information & Statistics (BANBEIS)
Procurement Method: Open Tendering Method (OTM)
IFT Published on: 2026-04-21 11:00:00
Document last selling: 2026-05-04 12:00:00
Closing / Opening: 2026-05-04 15:00:00
Brief Description of Package: Scope of Work, SLA & Requirements

The ISP shall provide Full Duplex Dedicated Internet Bandwidth: 300 Mbps for BANBEIS Head Office (Dhaka) and 30 Mbps for each of 125 UITRCE locations.

The ISP shall be responsible for all civil and installation works including excavation, trenching, ducting, fiber laying, installation, configuration, and testing as per industry standards.

All required equipment (ODF, joint enclosures, media converters, fiber cables, etc.) must be supplied, installed, and properly managed with tagging, no exposed cables, and route protection.

Basic training must be provided for troubleshooting and minor maintenance.

Installation and commissioning must be completed within 15 days. A site survey report (layout, resource plan, timeline) is required. Qualified personnel must perform all �া�.

Minimum SLA: 99.9% uptime, ≤0.1% packet loss; TTR: 4 hours (metro), 24 hours (Upazila). ISP must ensure proactive monitoring, DDoS protection, redundancy, and provide dashboard, reports, and MRTG access.

A 24/7 NOC shall act as SPOC.

The ISP must have nationwide coverage, last-mile capability, and district-level support.

Contract duration: 1 year; BANBEIS may terminate with 1-month notice. ISP must continue service until replacement. Bandwidth upgrades allowed with 1-week notice (cost based on MRC).

Service must be dedicated, non-shared fiber, supporting voice, data, and video with proper installation standards.
Tender Document Price: Tk. 2500; Tender Security: 300000 BDT
Official Cost Estimate (Prediction):
* Tender Security can be maximum 3% of Official Cost Estimate. So estimated cost is more than Tk. 10000000.
* Tender Security is normally more than 1% of Official Cost Estimate. So estimated cost should be less than 30000000 BDT.
Thus, Official Cost Estimate should be BDT. 10000000 ~ 30000000.

Eligibility criteria:
The applicant must possess a valid Trade License for FY 2025–2026.
The applicant must have a valid Income Tax Clearance Certificate.
The applicant must possess a valid VAT Registration (BIN) Certificate.
The applicant must have at least three (03) years of experience in providing dedicated internet bandwidth services to Government, Semi-Government, or Autonomous Organizations within the last three (03) years.
The applicant must submit at least three (03) similar corporate work completion certificates as proof of relevant experience.
The applicant must have a minimum bank liquidity of BDT 20.00 (Twenty) Lac, supported by a bank statement or certificate.
A valid Bank Solvency Certificate, issued within the last six (06) months, must be submitted.
The applicant must have the legal capacity to enter into contracts under the laws of Bangladesh.
A valid ISP License issued by BTRC must be submitted.
A detailed Technical Compliance Statement must be provided against the ToR, indicating “Complied” or “Not Complied” for each requirement.
The applicant must ensure a minimum SLA uptime of 99.9% with 24/7 NOC support.
The bandwidth must be full-duplex, dedicated, uncontended, and fiber-based. A declaration confirming service authenticity and capacity must be submitted.
Installation, testing, and commissioning must be completed within 15 working days from contract signing.
The applicant must submit a declaration confirming that it is not blacklisted by any Government, Semi-Government, or Autonomous Organization.
Location of work / delivery: BANBEIS AND SELECTIVE UPAZILZ
Budget Type: Revenue
Category: Local area network; Networks; Wide area network; Telecommunications cable and equipment; Telecommunications equipment and supplies; Fibre-optic materials; Communications equipment; Telecommunications equipment and supplies; Telephone and data transmission services.;
PE Address: 1 Zahir Raihan Road, Palashi-Nilkhet, Dhaka-1205, City: Dhaka, Thana: Dhaka South City Corporation, District: Dhaka - 1205, Country: Bangladesh,